Carta Compromiso al Ciudadano

                      Citizen Commitment Letter National Police
                                                      Second Version

Click here to see the content in detail.

– Service Measurement (Physical Mailbox)

• Year 2021

– Fourth Quarter    (See Here)

• Año 2022

– Fisrt Quarter        (See Here)

– Second Quarter   (See Here)

– Third Quarter      (See Here)

– Fourth Quarter    (See Here)

• Año 2023

– First Quarter        (See Here)

– Second Quarter    (See Here)

– Third Quarter       (See Here)

– Fourth Quarter    (See Here)

• Año 2024

– First Quarter        (See Here)

– Second Quarter    (See Here)

– Third Quarter       (See Here)

– Fourth Quarter    (See Here)

• Año 2025

– First Quarter        (See Here)

– Second Quarter   (See Here)

– Third Quarter      (See Here)

– Medición Buzones QRS (Buzon Virtual)

• Año 2021

– Fourth Quarter    (See Here)

• Año 2022

– First Quarter         (See Here)

– Second Quarter    (See Here)

– Third Quarter       (See Here)

– Fourth Quarter    (See Here)

• Año 2023

– First Quarter         (See Here)

– Second Quarter    (See Here)

– Third Quarter       (See Here)

– Fourth Quarter    (See Here)

• Año 2024

– First Quarter        (See Here)

– Second Quarter    (See Here)

– Third Quarter      (See Here)

– Fourth Quarter    (Ver Aquí)

• Año 2025

– First Quarter        (See Here)

– Second Quarter    (See Here)

– Third Quarter       (See Here)

Duties and rights of citizens in relation to services Every citizen has the right to request the services of the National Police.

When doing so, you must:

• To receive courteous and courteous treatment from the officer or police officer providing the service.
• To receive timely and effective responses to your requests within the established timeframes.
• To obtain information and guidance on the requirements for the various services offered by the law enforcement agency.
• To receive detailed information on the status of your request via telephone, in writing, in person, or online.
• To receive detailed information on the status of your request via telephone, in writing, in person, or online.
• To be notified if there is a delay in the service delivery process.

Every citizen has a duty to the National Police to:

• Treat police officers providing you with respect and dignity.
• Provide truthful, accurate, and reliable information regarding any complaint or claim.
• Submit required documentation promptly.
• Respect established service hours.
• Report any irregularities in the services provided.