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Tourist Assistance and Protection

Descripción del servicio

The National and Foreign Tourist Assistance and Protection Service is a specialized service managed by this institution (POLITUR), in collaboration with the Ministry of Tourism and other security agencies. Which is provided at a national level, mainly in the tourist centers of the country and in contact with embassies and consulates, hotel and restaurant associations, tour operators, taxi drivers and other entities linked to the sector.

This assistance is provided by the officer on duty, who will be available 24 hours a day at any tourist assistance center (POLITUR), according to the distribution map of the units , available on the website: www.politur.gob.do

A quién va dirigido

National and foreign tourists.

Departamento que lo ofrece

Politur Operating Units

Información de contacto

Tel.: 1809-200-3500 (línea gratuita) ; 809-222-2026 ext 2123.
Correo: [email protected]
Dirección: Gustavo Mejía Ricart #121, Esq. Teodoro Chasseriau, Santo Domingo, República Dominicana.

Requerimientos o requisitos

-Have a tourist immigration status in the Dominican Republic, according to what is established by the General Directorate of Migration. -Find yourself doing tourist activities as a national in a tourist center in the country. - Having the need of some type of assistance or protection.

Procedimientos a seguir

  • Contact our nationally assigned service personnel by the most convenient way.
  • Indicate the situation for which you need the requested assistance
  • Receive assistance.

Horario de prestación

24 hours, Monday to Sunday.

Costo

Free of charge

Tiempo de realización

Depending

Canal de Prestación

- Face-to-face - Via telephone - Via mobile application - Via email

Información adicional

Responsible person

Incident Zone Supervisor.

Legal Basis of the Service

Organic Law of the National Police 590-16 dated July 15, 2016.

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Harrassment and drugs in palms lounge cabaretr

Rated 1.0 out of 5
January 6, 2024

I have witnessed and been harrased at palms lounge by the manager named Mani to the point I felt I had to leave

This is a disgrace to us tourist. Further is a problem with drugs in this resort by a person named sam. I will never return here again and I am asking to investigate this resorts for unlawful activities and I wish not more to say. I mean I’m scared of having to make this report. I trust this information is confidential

Confidential

Buenos entrenamientos

Rated 5.0 out of 5
December 7, 2023

Excelente formación policial, dan impirasion de formar parte de esa instalación.

Nicolás moreno

Proteccion a los niños

Rated 5.0 out of 5
December 7, 2023

Excelente labar realizada por los mientros de POLITUR, siempre al pensiente de esos niños que son vulnerables en los polos turisticos.

Jesus
4.6
Rated 4.6 out of 5
4.6 out of 5 stars (based on 10 reviews)
Excellent90%
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Terrible10%