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Tourist Assistance and Protection

Descripción del servicio

The National and Foreign Tourist Assistance and Protection Service is a specialized service managed by this institution (POLITUR), in collaboration with the Ministry of Tourism and other security agencies. Which is provided at a national level, mainly in the tourist centers of the country and in contact with embassies and consulates, hotel and restaurant associations, tour operators, taxi drivers and other entities linked to the sector.

This assistance is provided by the officer on duty, who will be available 24 hours a day at any tourist assistance center (POLITUR), according to the distribution map of the units , available on the website: www.politur.gob.do

A quién va dirigido

National and foreign tourists.

Departamento que lo ofrece

Politur Operating Units

Información de contacto

Tel.: 1809-200-3500 (línea gratuita) ; 809-222-2026 ext 2123.
Dirección: Gustavo Mejía Ricart #121, Esq. Teodoro Chasseriau, Santo Domingo, República Dominicana.

Requerimientos o requisitos

-Have a tourist immigration status in the Dominican Republic, according to what is established by the General Directorate of Migration. -Find yourself doing tourist activities as a national in a tourist center in the country. - Having the need of some type of assistance or protection.

Procedimientos a seguir

  • Contact our nationally assigned service personnel by the most convenient way.
  • Indicate the situation for which you need the requested assistance
  • Receive assistance.

Horario de prestación

24 hours, Monday to Sunday.


Free of charge

Tiempo de realización


Canal de Prestación

- Face-to-face - Via telephone - Via mobile application - Via email

Información adicional

Responsible person

Incident Zone Supervisor.

Legal Basis of the Service

Organic Law of the National Police 590-16 dated July 15, 2016.

Como ser parte de esta honorable institucion

Rated 5.0 out of 5
June 5, 2024

Un dia me gustaría ser uno más de está honrada institución politir

Jhonneudy ferreras

Quiero formar parte

Rated 5.0 out of 5
April 20, 2024

Me gustaría formar parte de esta institución, tengo una pequeña cicatriz de quemadura en la cara, eso me afectaría??



Rated 5.0 out of 5
February 19, 2024

Estuvieron atentos durante nuestra estancia en Pedernales. Muchas gracias

Patricia Vega


Patricia Vega

Rated 4.6 out of 5
4.6 out of 5 stars (based on 11 reviews)
Very good0%